Contact Us
Get in Touch
Contact Us
Reach out to us with any inquiries or collaborations. We're excited to embark on a content journey with you!
Frequently Asked Questions
Answers to common questions about Mako Marketing Services
Are the reviews real?
Always. We never post fake or purchased reviews. Our system only reaches out to actual customers, making your feedback authentic and fully compliant with platform guidelines.
Do you respond to all reviews?
Yes. We handle review responses for you — thanking happy customers and professionally addressing negative feedback. Every response is customized to protect and enhance your brand voice.
How do you turn reviews into social media content?
We take your best 4‑ and 5‑star reviews and transform them into branded social posts. This builds trust and keeps your positive reputation visible across platforms like Facebook, Instagram, and Google.
Will this help my Google ranking?
Absolutely. Regular, positive, and recent reviews are a core signal in local SEO. Consistent activity improves visibility and drives organic leads directly to your business.
What kind of results should I expect?
During your reactivation campaign, clients typically see a 5–15% successful review response rate, turning old customers into fresh testimonials. With ongoing requests automatically sent after each new job, your review growth stays steady and unstoppable.
What if I'm already using another company to source reviews
Great — but most systems stop at collecting stars. We respond, repurpose, and amplify your reviews to boost visibility and SEO. Think of us as the next level of reputation growth.
How much of the process do I have to manage?
Almost none. We do it all — requesting, following up, responding, and posting. You just focus on running your business while we handle your reputation growth behind the scenes.
What types of businesses do you work with?
We work best with service‑based companies — contractors, medical offices, home services, real estate, and more — anyone who relies on customer trust and local visibility.
What if I already get reviews?
Perfect. We’ll optimize your process, improve response rates, and repurpose your existing reviews into high‑impact social content to extend your reach.
Is there a contract or long‑term commitment?
Usually not. We work on flexible monthly terms, because our results keep clients around — not fine print.
Do you offer reporting or analytics?
Yes. You’ll get regular performance reports showing review volume, rating growth, engagement metrics, and social reach — all in one clear dashboard.
What makes Mako the best option?
We’re relentless about one thing — keeping your business in the spotlight. Every day, we act before problems surface, reaching out personally to your customers for maximum review conversion. By sharing reviews on social and replying in real time, we make your business look active, engaged, and trusted.
